Items for returns are only good 15 days after shipping. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Gift Card & Codes
If you made a purchase on either a gift card or code you its non-refundable
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Sale items (if applicable)
if an item is on sale it will not be refunded
We will only accept exchanges if an item is damaged or purchased in the wrong size if this occurs please email firstname.lastname@example.org
To return your product, you should mail your product to 11030 Main Street Bellevue Washington US 98004.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Lost or stolen items
If your items are lost or stolen please email email@example.com put in the subject line lost the item and provide the receipt and tracking number. We will do a full investigation and if not recover within 5-7 business days we will provide you with a full refund